One-Off Callouts
Not every site needs an annual contract. Eskimo provides one-off breakdown repairs, emergency callouts, and targeted corrective work, available 24/7. We diagnose, stabilize, and restore operation, then document the root cause and recommended follow-ups. If parts are compatible with our standardized brands, repairs can often start immediately using in-stock components.
What to Expect
We focus on safe restoration first, then on preventing repeat failures. That means checking likely causes like coil cleanliness, refrigerant charge, control behavior, defrost settings, fan operation, and door-related losses. You receive a clear report of what was found, what was done, and what should be addressed next to improve reliability.
Diagnosis
Thorough problem identification
Stabilization
Safe restoration of operation
Root Cause
Documented findings and fixes
Fast Response
24/7 availability for emergencies
In-Stock Parts
Immediate repairs when compatible
Clear Reports
What was done and next steps
When to Choose This
One-off support is ideal for small operations, new sites testing suppliers, or facilities that already have internal maintenance but need specialist backup for refrigeration issues. If callouts become frequent, we can propose a structured AMC plan so response becomes faster, history is maintained, and recurring issues are solved systematically.
Need Emergency Support?
For urgent faults, use Emergency Support 24/7. For planned corrective work, use Request a Quote and describe symptoms, temperature drift, alarms, and any recent changes (repairs, setpoints, door traffic). If you have photos of the plant and control panels, include them for faster diagnosis planning.
Ready to Get Started?
Get in touch to discuss your cold storage needs. We're here to help protect your product and your reputation.